The Session Network Latency is not available when the session is established using the "/admin" switch (console session with the ID number 0). MicrosoftĪll clients using Remote Desktop Protocol (RDP) from Microsoft are supported, as well as the desktop and app virtualization Windows Virtual Desktop on Azure. For other clients, only the IPv4 is recorded. The Client IP is not available for the HTML5 clients. This is a current limitation with Citrix clients for mobile devices. The Round Trip Time and Session Network Latency are not available for Android and iOS clients. The session performance metrics are available from Citrix Virtual Apps and Desktops (XenApp & XenDesktop) version 7.15 LTSR.Īll supported Citrix clients are listed below: When there are multiple network interfaces, only the one that initiated the session is recorded. The client IP reports the local IP of the device connecting to the server. The user connected using several protocols during the event timeframe The Microsoft Local Session Manager in charge of managing local user sessions The Citrix Independent Computing Architecture The session protocol reports the protocol used to initiate a communication channel between two systems. When the value is too high, the user might experience screen lags sometimes coupled with a degraded user experience. It is a measure of the performance of the network. The session network latency indicates the maximum time delay between a user action and its visual response. The data processing layer receives 4 values every minute for 15 minutes, identifies the highest one, and sends it to the data storage layer. The Citrix RTT field indicates the maximum round trip time identified during 15 minutes.Įvery 15 seconds, Collector queries the current RTT value. ICA RTT is the screen lag that the user experiences while interacting with an application or desktop hosted on Citrix Virtual App or Desktop respectively. The Round Trip Time (RTT) is a measurement provided by Citrix and defined by them as follows: Refer to the NXQL tutorial or visit the Nexthink Query Language (NQL) documentation for more information. When analyzing system activity, you can use them in investigations as well as incorporate them in custom dashboards.Īll the data associated with the session performance can be queried using NXQL (classic) or NQL. You can visualize them using the device view or the user view. This new type of activity is available through the Nexthink web interface and also the Finder (classic) desktop application. Usageįirst, make sure you’ve configured the settings to store the new data because, by default, they are disabled. The metrics are computed per device, every 15 minutes. DefinitionĪ session, sometimes referred to as session performance, is the term used to describe a group of metrics and data specific to virtualized environments. It works for persistent and non-persistent virtual machines. That activity is categorized as a session and reported by the Collector installed on that device. The activity of a client system, that doesn't necessarily have the Nexthink Collector installed on it, can be monitored from the host device. The session metrics offer a way to monitor the performance of a virtual desktop infrastructure (VDI) and session-based computing (SBC).
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